WooCommerce, which Dokan runs on
Seven statuses about a payment and a parcel
- Pending payment
- Processing
- On hold
- Completed
- Cancelled
- Refunded
- Failed
Every one of them answers a question about money or fulfilment. That is the right list when something leaves a shelf and arrives at an address.
None of them can say the buyer has not sent the brief yet, or that the work came back for a second revision.